Privacy Policy

Effective date: Jan 2026

Introduction

Welcome to Sister Casino Guide, and thank you for taking the time to read our Privacy Policy. Your privacy matters to us. This policy explains how we collect, use, protect, and manage your personal information when you visit sistercasinouk.com. We believe that trust begins with transparency, so we want you to understand exactly what data we collect, why we collect it, and how you can stay in control of your own information.

We are committed to meeting all requirements under the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws. Whether you’re browsing reviews, reading guides, or contacting us with questions, your data is handled responsibly and securely.

Who We Are

Sister Casino Guide is an independent online casino comparison and review website launched in 2019. Our goal is to help players make smarter and safer decisions in the world of online gaming. Our team combines over two decades of industry experience, from testing casino sites and analysing games to reviewing promotions and exploring responsible gambling practices.

If you need to reach us, you can email [email protected]. For partnership or promotional enquiries, please use [email protected]. You can also connect with us through our Contact Us page or read more about our background on our About Us page.

Information We Collect

We collect limited data to run and improve the site.

Personal Information

If you contact us, we may collect your name, email, and message so we can reply and manage your request.

Usage Data

We automatically log IP address, browser/device details, pages viewed, time on page, and referrer to fix issues and enhance the experience.

Cookies and Tracking

We use cookies to keep the site working, remember preferences, and gather anonymous stats. You can control cookies in your browser settings.

How We Collect Information

We collect data in several ways:

• Information you provide voluntarily: for example, when submitting a form, signing up for updates, or contacting us by email.
• Information collected automatically: through browser analytics, cookies, and log files when you interact with the site.
• Information from tools and technologies: such as website performance systems or analytics platforms that help us measure how our pages are used.

We collect only the information necessary for our legitimate business purposes and always with your privacy in mind.

How We Use Your Information

The information we collect is used to improve our service and your overall experience. Specifically, we may use your data to:

• Operate and maintain the website: ensuring all features work correctly and are accessible.
• Respond to your inquiries: replying to messages or support requests submitted through the contact page.
• Enhance user experience: analysing how visitors use our site to identify what content is most helpful.
• Improve performance and content quality: using feedback and analytics to make navigation smoother and content more relevant.
• Communicate updates or information: if you have consented to receive emails or subscribed to newsletters.
• Protect website integrity: monitoring activity to detect potential misuse or security threats.

Our legal bases for processing data include your consent (for communication and optional features), legitimate interests (to maintain and improve the site), and, where applicable, performance of a contract (for responding to your direct inquiries).

Cookies and Tracking Technologies

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, load pages efficiently, and analyse how users interact with our content.

We use a cookie consent banner that allows you to control which non-essential cookies you accept.

Types of cookies we may use:

• Essential cookies: Required for site operation, such as remembering basic settings or ensuring navigation works properly.
• Analytical cookies: Used to collect anonymous statistics through tools like Google Analytics, helping us improve usability.
• Performance cookies: Measure how quickly and effectively our pages load and respond.

You can change or withdraw your cookie preferences at any time through your browser settings. Please note that disabling cookies may affect how some features perform.

Third-Party Websites

Our website may include links to other websites for informational or reference purposes. Once you click such a link and leave our domain, this Privacy Policy no longer applies. Those external sites have their own privacy policies, and we strongly recommend reading them before submitting any personal data.

Sister Casino Guide is not responsible for how third-party websites handle your information, but we make every effort to link only to reputable and secure sources.

Data Security and Protection Measures

We use both technical and organisational safeguards to protect your personal information from loss, misuse or unauthorised access. These measures include:

• Secure, encrypted HTTPS connection and up-to-date SSL certificates.
• Hosting on reputable servers located within the UK or EU.
• Firewalls, anti-malware tools, and intrusion-detection systems.
• Limited staff access to data, restricted to individuals who need it for their job.
• Regular software updates and security audits to maintain system integrity.

Despite our best efforts, no digital transmission or storage system is completely immune from risk. We continue to monitor security practices and update them whenever necessary to keep your data as safe as possible.

Your Data Rights

As a visitor, you have clear rights under UK data-protection law. These include:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any incorrect or incomplete information.
• Right to erasure: You may request that we delete your data where no legal obligation requires us to retain it.
• Right to object: You can object to certain types of processing, such as direct marketing.
• Right to withdraw consent: If you have previously given consent (for instance, to receive updates), you can withdraw it at any time.
• Right to data portability: You may request to receive your data in a machine-readable format where applicable.

To exercise any of these rights, please email [email protected]. We will respond to your request as soon as possible and within one calendar month in accordance with data-protection law.

If you believe that your rights have been violated, you also have the right to contact the Information Commissioner’s Office (ICO) in the UK. More information can be found on their website at www.ico.org.uk.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected. For example:

• Contact form submissions are typically stored for 12 months.
• Analytical and performance data are retained for up to 26 months to monitor trends.
  After these periods, information is securely deleted or anonymised.

International Data Transfers

Where data may be transferred or accessed outside the UK or European Economic Area, we ensure that appropriate safeguards are in place. These may include Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs) that meet legal requirements for secure cross-border processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, the law, or technology. When we do, we will post the updated version on this page and revise the “Effective Date” at the top.
We encourage you to review this page periodically to stay informed about how we protect and manage your information.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please get in touch:

Email: [email protected]

We value open communication and aim to respond clearly and promptly.

Final Note

Thank you for trusting Sister Casino Guide. Our readers’ confidence is at the heart of everything we do. Protecting your privacy isn’t just a legal requirement—it’s a promise that defines how we operate. We will continue to maintain transparency, honesty and care in every part of your experience with us.